LightAware negotiates improved access to eye tests for light-sensitive people 

A number of LightAware members have told us that they have been unable to get their eyes tested because some of the eye health checks required them to have lights shone into their eyes, which would have caused them severe and long-lasting reactions and potentially permanent health effects. Declining this part of the test led to optometrists refusing to undertake any testing at all. Optometrists believed they were following guidance that a minimum level of eye health check had to be undertaken. In addition other lightaware members have been unable to access opticians’ premises because they would not turn off problematic lighting or provide a suitable unlit area.

To pursue this, members of the LightAware team have been in discussions with representatives of the General Optical Council, who regulate around half of optical businesses in the UK.  As a result, the regulator’s Chief Executive’s report (Page 249, paragraphs 60 to 63), sent to all regulated businesses, now sets out clear expectations for optometrists to make reasonable adjustments for light-sensitive people, in line with equalities legislation and the GOC’s standards of practice.

This should improve responsiveness to light-sensitive people within the optical businesses regulated by the General Optical Council. We would be grateful if you could let us know of your experiences, both good and bad, about access to eye tests.

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